Effective date: 17 July 2026

D Diamonds respects your privacy. This policy explains what personal data we collect through ddiamonds.in, why we use it, when it may be shared, and the choices available to you.

Information we collect

• Identity and contact details such as your name, email address, phone number, billing address and delivery address.
• Order and transaction details, including products purchased, order history, returns and support communications.
• Payment-related information processed by our payment providers. We do not store complete card or banking credentials on our website.
• Technical and usage information such as IP address, browser/device details, cookies and interactions with the website.

How we use information

We use personal data to create and manage accounts, process and deliver orders, collect payments, prevent fraud, provide customer support, handle returns, improve our website, comply with legal obligations and send marketing communications where permitted. You may opt out of marketing messages at any time.

Sharing and service providers

We may share only the information reasonably required with payment processors, logistics partners, hosting and security providers, analytics providers, professional advisers and public authorities where required by law. These parties process information for the relevant service or legal purpose.

Cookies

Cookies help keep your cart and account working, remember preferences, measure site performance and protect the website. You may control non-essential cookies through your browser or any cookie controls made available on the site. Disabling essential cookies may affect checkout or account features.

Retention and security

We retain information only for as long as reasonably necessary for orders, customer service, tax/accounting, fraud prevention and legal compliance. We use reasonable administrative, technical and organisational safeguards, but no internet transmission or storage system is completely secure.

Your choices and rights

Subject to applicable law, you may request access to, correction or erasure of your personal data; withdraw consent where processing is based on consent; opt out of marketing; and raise a grievance about how your data is handled. We may verify your identity before completing a request.

Children

Our online store is intended for adults. A parent or lawful guardian should place orders for a child and provide any required consent.

Changes to this policy

We may update this policy to reflect changes in our services or applicable law. The effective date above will be revised when material changes are published.

Contact us

D Diamonds
SK Towers, Badri Garden Street, Sowcarpet, Chennai – 600003, Tamil Nadu, India
Phone: +91 96000 56008
Email: contact@ddiamond.com or info@ddiamond.com